Responsible Gaming
Introduction
At London's Secrets, we believe that gambling should be enjoyed as entertainment only. Betting should never be viewed as a way to earn money or solve financial problems. We are committed to promoting responsible gambling practices and supporting the wellbeing of our users.
Please gamble within your means and only with money you can afford to lose. If you're unsure whether gambling is right for you, we encourage you to seek advice before participating.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We strictly enforce age verification on all accounts and transactions. If you are under 18, please do not attempt to register or place bets on our site.
We take underage gambling prevention very seriously and reserve the right to cancel any accounts found to breach this requirement.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please check yourself against these warning signs:
- Chasing losses by gambling with increasing amounts of money
- Feeling the need to hide your gambling or lying about the amount you gamble
- Neglecting family, work, education, or other important responsibilities due to gambling
- Borrowing money to gamble or to pay gambling debts
- Experiencing mood swings or irritability when unable to gamble
- Spending significantly more time or money on gambling than intended
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Jeopardising relationships, career, or educational opportunities
- Feeling a constant urge to return and "win back" losses
If you recognise any of these signs in yourself or someone else, please reach out for help immediately.
Self-Help Tools
Most betting operators offer built-in tools to help you manage your gambling responsibly. Consider using:
- Deposit Limits: Set a maximum amount you're willing to deposit within a given timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Reality Checks: Receive reminders of how long you've been gambling and how much you've spent
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Temporarily or permanently close your account if you feel you're losing control
These tools are available on most betting platforms and can be configured in your account settings at any time.
Support Organizations
If you or someone you know needs support with problem gambling, the following organizations offer free, confidential help:
United Kingdom
- GamCare β Free counselling and support service
Website: www.gamcare.org.uk
They offer free, confidential advice and therapy for problem gamblers and their families. - GamStop β National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Register for free self-exclusion across all UK-licensed operators for 6 months, 1 year, or 5 years. - Gamblers Anonymous β Peer support meetings
Free, anonymous support group meetings available across the UK for people with gambling problems.
International Support
- Australia: Gambling Help Online β www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council β www.responsiblegambling.org
- United States: National Council on Problem Gambling β www.ncpgambling.org
- Germany: Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (BZgA) β For information and resources on problem gambling prevention
Take Action Now
If you believe you have a gambling problem, please seek help today. Problem gambling is treatable, and support is available. Reaching out is a sign of strength, not weakness.
Contact one of the organizations listed above, speak with your GP, or call the National Gambling Helpline for immediate support. Remember: you are not alone, and help is always available.